Forum Discussion
FYI - Partners struggling with Verification
Hi. I've been going through this process for almost 60 days now. Here's what I've learned: 1. The vetting / verification team is *not* here to help you through the process. They are simply bin...
I realize this thread is nearly a year old, however, I'm experiencing issues similar to this as well. I have submitted EIN, State entity reg, etc., dox, State website screenshot showing business relationships & account in good standing, SUTA (all of which should have been more than enough), plus domain receipt, plus WHOIS output, plus host receipt showing domain not expiring until at least a year from now.
And what I get back is a canned response that basically says "none of that computes give us these things" which I've submitted.
I'm convinced the "vetting operations support" department lacks comprehension and likely is unable to do simple date math.
This has been going on for a month now and has jeopardized my client's Defender Business licenses because of the ludicrous delay. Those licenses expired yesterday.
I have called Ms. Dezen's office twice, leaving messages. The first message has not been returned, I don't expect the second one to be answered either.
This process should have taken no more than 24 hours and yet here we are today.
And what I get back is a canned response that basically says "none of that computes give us these things" which I've submitted.
I'm convinced the "vetting operations support" department lacks comprehension and likely is unable to do simple date math.
This has been going on for a month now and has jeopardized my client's Defender Business licenses because of the ludicrous delay. Those licenses expired yesterday.
I have called Ms. Dezen's office twice, leaving messages. The first message has not been returned, I don't expect the second one to be answered either.
This process should have taken no more than 24 hours and yet here we are today.