Forum Discussion
FYI - Partners struggling with Verification
Hi. I've been going through this process for almost 60 days now. Here's what I've learned: 1. The vetting / verification team is *not* here to help you through the process. They are simply bin...
JillArmour
Community Manager
Community ManagerMDFBSW in response to your statement above I am not part of the support team, I manage the Partner community. 🙂
I try to help partners by sharing documents and steps needed to pass verification but as you said I have no visiablity into the verification support ticket system. You have to use the support team to get verified. That is the only way and I'm sorry it has been a poor experience for you and many others.
My apologies. I guess I meant potential support options. I appreciated your attempts to assist with something outside your scope.
Mike
Mike
- My approval finally came through this evening. I didn't do anything different; I just left it in its rejected state for the past few days so, unfortunately, I can't give any substantive advice on how to resolve the issue. Perhaps, the backlog the support team is dealing with is part of the issue but there's clearly more that needs to be done to alleviate the frustrations we've been experiencing.
The more we can shed light on this issue, the more the relevant powers that be within Microsoft can understand the scale of the problem.
