Forum Discussion
Enrollment blocked by automated trust check - request manual Vetting review (Ref 715-123160)
Hello Partner Compliance team,
My company's enrollment in the Microsoft AI Cloud Partner Program was
automatically blocked at the "Company information" step. The portal returned
"Your request has been blocked" with no actionable detail. I retried after
updating my Entra tenant organization name, and the block returned with the
exact same reference number, which suggests a stable hold on the account
rather than a re-evaluation.
I am requesting an escalation to the Partner Center Vetting / Trust & Safety
team for a manual review and reset of my blocked enrollment, so I can complete
company verification. I have our official company registration document (Kbis)
available on request.
Reference details:
- Reference number: 715-123160
- Transaction ID: 38c77056-f0fd-4453-acee-0a76ce3fbf8e
- Correlation ID (attempt 1): 991aa3c9-7521-4e6c-ba49-91c0459e85cc
- Correlation ID (attempt 2): 55e0418a-576d-4916-9f9c-5d60d9fee98c
- Legal company name: CESYUM SAS
- Tenant ID: 5da659a4-1b41-4f17-9590-5cb169678b0c
- Tenant domain: cesyum.com
- Enrollment account: email address removed for privacy reasons
Could you please trigger a manual vetting review and reset the block so I can
resubmit? Thank you for your help.
1 Reply
- JillArmourMicrosoft
Community Manager
Tylm please submit a support ticket for this as this is not a support portal. They can help you! 🤩
How to log a support ticket | Microsoft Community Hub
How to log a Microsoft support ticket without a partner account | Microsoft Community Hub
If you don't hear back from support in 5 days re-ping me here. GOOD LUCK!