Forum Discussion
Employment verification
JillArmour mariliat are you able to point this partner to the right place for help?
- Pawel2000Jan 11, 2024Copper ContributorHey Kim
I have the problem that I cannot even see the Fix Now button to upload the documents.
Is there anyway someone could help me to resolve this issue ?
Thx- JillArmourMicrosoftJan 12, 2024
Community Manager
Pawel2000 We don't have the capability to fix anything on the portal as we are not part of the verification team. You have a support ticket submitted for this correct? That is the best way to handle this situation.
- JillArmourJun 15, 2023
Community Manager
iamtayyabaftab I'm sorry to hear of your troubles here. Lots of our partners are facing this same issue as you will see in our Partner compliance and verifcation discussion board.
Make sure that your domain name is listed EXACTLY as your registered MSFT account or it will get denied. Your documents must be issued in the last 12 months and must be registered with your company email. For more details read here. You may have to appeal a rejected partner profile to move forward.
I can't help you through this process as I am not part of the support team, but hopefully the information above helps you get past their verificaton!Please keep us posted and I'm sorry you are having such a poor experience with it. - jill
- mariliatJun 16, 2023
Microsoft
I think Jill response is on point. And if you need further support here is a guidance on how to create a support ticket: https://learn.microsoft.com/en-gb/partner-center/report-problems-with-partner-center