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alfred45's avatar
alfred45
Copper Contributor
Feb 05, 2024
Solved

Domain matching despite business verification rejection

Hello,   I have been working with support in good faith after submitting a ticket request; they had asked me to submit proof of business name document and a domain registration document to verify t...
  • gkupsch's avatar
    gkupsch
    Jul 25, 2025

    Hi everybody, I want to give you my experience with registering as a MS Partner. Both the business and the Domain part of the process failed for 6 weeks. I even had everything deleted and tried again. I continually received these form messages with no description as to why it wasn't "matching" or why they could not verify my company information. I then changed the MS information to exactly match the CASE for both the Company name and email. On my EIN, the company name was in all caps. Once I made the company name all caps, it was a match and automatically approved. Once I changed the email to match the format of the email on the domain registration receipt (looks like this @GetAdaptiveIT.com), the domain was instantly approved. I hope this helps!

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