Forum Discussion
Domain matching despite business verification rejection
- Jul 25, 2025
Hi everybody, I want to give you my experience with registering as a MS Partner. Both the business and the Domain part of the process failed for 6 weeks. I even had everything deleted and tried again. I continually received these form messages with no description as to why it wasn't "matching" or why they could not verify my company information. I then changed the MS information to exactly match the CASE for both the Company name and email. On my EIN, the company name was in all caps. Once I made the company name all caps, it was a match and automatically approved. Once I changed the email to match the format of the email on the domain registration receipt (looks like this @GetAdaptiveIT.com), the domain was instantly approved. I hope this helps!
JillArmourMicrosoft please make it make sense. This is absolutely ridiculous. the last update from @alfred45 was march 6th. Do you think he ever managed to get them to approve. I'm about 6 weeks in now too.
I have no idea if he was approved, sometimes they post here and then never come back to share the good news.
You have to follow their directions EXACTLY and submit a support ticket. That is your only route I'm afraid. I'm sorry I can't help you more, this is not intended to be a support forum as there is already a support system in place. ☹️