Forum Discussion
Developer Employment Verification stuck at Rejected (Pending Partner Action)
Hi Jill, thanks again for your support. Unfortunately the web-form behind the suggested link does not work, tried everything, each time the same error "There is a problem submitting your request, try again!". Same like many other users, as you can read here in the forum.
But in the meantime I have found another way to log a support ticket: in the Partner-Center invoke AI-assistant support, then some question & answer ping-pong, until a button with support request appears. The form behind looks similar, and I was able to upload the needed document, and also got a ticket by e-mail. This was yesterday, and a few minutes ago I received an email that my account is full verified now, thanks a lot!
With best regards, Georg
Community ManagerGeorg_W Please try an incognito window and clearing your cache/cookies. I unfortunately have no connection to the support team as this is not a support portal. The only way is to log a support ticket. 🐯
Hi Jill, thanks again for your support. Unfortunately the web-form behind the suggested link does not work, tried everything, each time the same error "There is a problem submitting your request, try again!". Same like many other users, as you can read here in the forum.
But in the meantime I have found another way to log a support ticket: in the Partner-Center invoke AI-assistant support, then some question & answer ping-pong, until a button with support request appears. The form behind looks similar, and I was able to upload the needed document, and also got a ticket by e-mail. This was yesterday, and a few minutes ago I received an email that my account is full verified now, thanks a lot!
With best regards, Georg
- JillArmourMicrosoft
Oh that is great news!! Way to be persistent! Thanks for being part of the community and don't forget to follow our partner news blog for all important announcements!