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Mikluha's avatar
Mikluha
Copper Contributor
Apr 28, 2025

Can't pass business verification and contact support

Business verification.

I'm completely lost. Don't want to talk how bad is MPN. Just want to say that getting tax residency paperwork from IRS was a breeze comparing to to MPN. I think I owe IRS an apology.

I passed employee verification and stuck at business verification. Provided everything they asked, including DUNS, etc

It says :

EU Digital Services Act compliance status
Learn more
Non-compliant
We have received required information but it cannot be verified successfully. Learn how to fix your account to get verified.

When I follow the link it sends me from one AI "explanation" to another. "Fix now" offers "Upload another file" only. Of course, I don't know what they want. Uploaded everything

And here is the problem. I can't submit support ticket. I follow every possible link provided here (and from google search as well). It brings me to "Copilot recommended solution" without even an option to submit a support ticket.

When I press "Contact support" button at the bottom of "AI help" window it brings me back to the circles of Dante Inferno by Microsoft AI

Any help is greatly appreciated

1 Reply

  • I'm reaching out internally to see if I can get some steps for you to follow in submitting a support ticket without access to partner center. Stand by!! 

     

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