Forum Discussion
Appeal Microsoft Partner Center Vetting Process
I'm sorry to hear of everyone's troubles here. The vetting process is vigorous to protect all parties involved. Unfortunately, that doesn't help anyone here.
All I can do is point you to resources and tell you to keep trying thru support, that's the only way to get through it. They know the process is broken, we have been telling them for a year, it's so frustrating I know.
What I can tell you is that your documents must be dated in the last year and CANNOT expire within the next two months, that may have been your issue Sally3620
Also your company name MUST match your registered partner center name EXACTLY as your domain paperwork states it. If not, they will reject you over and over. Follow their guidelines and you should be able to get through.
I'm sorry I can be of more help. :( Here are some links that will hopefully help some of you:
Verify your account information - Partner Center | Microsoft Learn
How to appeal a rejected partner profile in the verification process | Microsoft Community Hub
I too am in the same boat for this horrible system. I was authorized after going through a five month back in forth about my domain (which was registered and bought FROM MICROSOFT) not being able to be verified. Separate ticket to get this payment information CANNOT be provided *FROM MICROSOFT* to give to another branch OF MICROSOFT. The most recent issue is that just my Indirect Reseller has been deactivated. Not suspended, not revoked, just deactivated. I have submitted a ticket that was then closed when they created another ticket and that ticket does not appear in my tickets list. I have reopened the original ticket to try to get information on the created ticket. There is ZERO transparency here and I don't want to hear 'it's to protect both parties'. Well tell me exactly what you need and I will provide it! Better yet, let me talk to a real human being that can guide through the process so 'both parties are protected'. There is no advocacy for the customer side of this process. Ultimately, if anyone has a phone number I could call to talk to someone, even if it's a toll call, please reach out.
Update for my issue: Jill reached out to me about what I was experiencing and was able to get my reseller problem worked out. After going through so much to get to this point, Jill was able to get me over the finish line. This whole process for partners stands to be reworked and the communication absolutely needs to be better. Jill is the real hero here!