Forum Discussion
joshuahickok
Jan 27, 2025Copper Contributor
Requirements for Linking Partner Learn Profile
Hello!
Just looking for some final clarification regarding the ability (or lack thereof) to link an individual's Learn Profile to a reseller tenant. In one instance, instructions say you must have a certification first, and another says you must either pass an exam or have a certification. However, the issue we are having is that someone with a badge (but not certifications) is getting an "account not recognized" error when putting in his Learn profile email when he's attempting to link in Partner Center.
Is that account not recognized error the one he should expect if his badges do not meet the prerequisites for being able to link to his corporate partner center?
Thanks!
Josh
I ran this by the team and both Juval and MartijnElfers are correct. Here is there official response:
Here is a link to Microsoft Learn, that points out that the user must have completed at least one Certification on the Learn site to link your profile to Partner Center. Link your Microsoft Learn profile to Partner Center and get access to Partner University - Partner Center | Microsoft Learn
- JillArmourMicrosoft
Community Manager
I ran this by the team and both Juval and MartijnElfers are correct. Here is there official response:
Here is a link to Microsoft Learn, that points out that the user must have completed at least one Certification on the Learn site to link your profile to Partner Center. Link your Microsoft Learn profile to Partner Center and get access to Partner University - Partner Center | Microsoft Learn
- joshuahickokCopper Contributor
After some testing, I was able to confirm that a certification does seem to unlock the ability to link a profile. I thought maybe I could have someone go thru the process of signing up for a certification via Pearson Vue, which would maybe add a required MC ID to the profile allowing them to link the profile, but that didn't make a difference. Thanks for the help all!
- JuvalBrass Contributor
Hi! As the link says from Martijn i tested it out as well earlier last year. You need to have passed an exam to have the MCP ID. After that the linking works and all the other assessments that you have done will show up in the company portal.
- JillArmourMicrosoft
Community Manager
I am moving this post to our benefits board as it fits the content better there.
Thank you MartijnElfers for your help here. I am sending this around internally to see if I can get any more information around it. If it ends up being something I will post back in this string.
- MartijnElfersSteel Contributor
For as far as I know, the MSA account needs atleast one certification to connect to ones Partner Center. Otherwise there's no MC ID connected to your MSA account.