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Sabina365's avatar
Sabina365
Copper Contributor
Dec 04, 2024
Solved

Azure Bulk Credits (Production)

Can Partner Success Expanded Benefits Azure Bulk Credits (Production) Be Attached to an Existing Subscription?

The Microsoft AI Cloud Partner Program Benefits Guide mentions that Partner Success Expanded Benefits give $4000 Azure Bulk Credits (Production). I've looked through the FAQs and documentation https://learn.microsoft.com/en-us/partner-center/membership/partner-success-core-benefits however, the context does not specify whether these credits can be directly applied to an existing production subscription or if they must be used with a separate Azure Sponsored Subscription.

Can those credits be applied to an existing production subscription? It seems logical due to the fact that the name of the benefit is Azure Bulk Credits (Production).

I need to have an official confirmation. Thanks in advance.

  • Here is their response:

     

    Can't be attached to an existing subscription. We are looking to make improvements in the future to address this issue.

11 Replies

  • Gerard's avatar
    Gerard
    Copper Contributor

    From the partner portal you assign a bulk credit to user, which then receives an email with an "Activate your sponsorship". Below it is says: "Important: When activating your sponsorship, you’ll be given the option to either create a new subscription, or to select the subscription you want to activate from a list of existing subscriptions. If you don’t see the subscription in this list, please open a support ticket.

    To apply credit to an existing subscription, first verify and/or update your credit card payment information. When submitting your request in the Azure portal:

    1. For Issue type, select “Subscription management.”
    2. Select the specific subscription you want to apply credit to, and after the support plan auto-populates, select “Next.”
    3. For Severity, select “C – Minimal impact.”
    4. For Problem type, select “Switch to another offer.”
    5. Provide any additional details and your contact information.

    Azure Support will contact you to confirm your request before activating your sponsorship and applying your credit."

    My previous experience (from 2024) is that the activation link did indeed give you this choice. I would like to know how Microsoft justifies claiming that these Azure credits are for "Production" use, to which I have the expectation that I can apply all of these benefits to my existing Azure production subscription, while Microsoft in fact makes it nearly impossible to do so. First it was made impossible to another credit to the same user more than once, and now it apparently made impossible to even assign the credits to an existing subscription.  What is possible, is it to create a new account/subscription for each credit and then move the resources from one subscription to another. We have 18 of these bulk credits. So we are expected to move our production resources to another Azure subscription 18 times a year? That is just insanity. Since we do apparently have the right to use these credits this way, way not give us the option to use these credits in a normal sensible way.

  • cng's avatar
    cng
    Copper Contributor

    Is that possible to transfer the Azure resources from the existing Azure subscriptions to a new Azure subscription with the activated Azure Bulk Credits?

  • BHall's avatar
    BHall
    Copper Contributor

    Does anyone know if the Azure credits upon renewal of the Partner Success subscriptions can only be assigned to a new Azure subscription each year?  Or can those credits be used to continue the initial Azure subscription (the one that was created and assigned the Azure bulk credits on the first year that the partner purchased the Partner Success subscription)?  It would be very painful for partners to redeploy to new subscriptions every year.

  • Here is their response:

     

    Can't be attached to an existing subscription. We are looking to make improvements in the future to address this issue.

    • cng's avatar
      cng
      Copper Contributor

      Is it possible to transfer the Azure resources from the current subscriptions to a new Azure subscription with the activated Azure Bulk Credits?

  • I've reached out to the team to see if they have a response for this. If they respond I will post here for you! 

  • MartijnElfers's avatar
    MartijnElfers
    Bronze Contributor

    Azure credits can only be activated to a new Azure subscription and you need to have a credit card linked to it as well. You can't use Azure credits with an Azure subscription thru CSP for example. 

     

    Also note that the credits are linked to the tenant that purchased the Benefits Package. You can't activate the credits in a different tenant, which you can do with the licenses that are part of the same packages. 

  • Sikkesoft's avatar
    Sikkesoft
    Copper Contributor

    Hi Sabina,

    It appears that the Partner Success credits can only be supplied to a new subscription. So applying it to an existing production subscription seems out of the question.

    The instructions of activation include a link to : https://learn.microsoft.com/en-US/partner-center/mpn-benefits-azure-cloud#steps-to-activate-azure-credits-on-azure-portal

    Andre

     

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