Forum Discussion
"Your recipients couldn't be given access to the file" - Sharing via Outlook from OneDrive
Which version of Outlook is that, which build? And have you tried to share the same file via OWA, any error messages there?
Hi Vasil,
Thanks for replying. It's Outlook 2016 (downloaded via a 365 Business Premium account). The version is 1810 and the build is 11001.20074 C-t-R.
No problems just now when I shared the same file via OWA > Cloud Locations. I think the problem originates when attaching from files that are being synchronised locally. I just repeated the test with a file from a SharePoint library that I sync with OneDrive and I get the same error. I did the test yesterday with a file from SharePoint that I don't sync and I did not get the email error.
Well in any case, if you can reliably reproduce this issue, open a support case to get it investigated.
Thanks Vasil. As I mentioned I already logged a call with Support and was told my problem was fixed when they got me to change my Sharing Permissions from 'Most Permissive' to the next step down. My post here was because I don't see the connection between the Sharing Permissions and this email (though it does indeed stop the error email) and wanted some advice.
When I retain the Most Permissive settings in SP and OD Admin I only get the error email when sending from the Outlook client and synced libraries. Not from OWA or from the client when attaching from cloud-only locations.
Looks like I am opening another support call...
Did you ever get any resolution on this issue? We are seeing the same thing and wanted to know what was done to resolve. Thank you Paul Chapman
