Forum Discussion
Why is Outlook categorizing new email?
Outlook is applying categories to new email I'm receiving. I had setup a rule to do this several years ago, and, I also deleted the rule a few days later because I decided it didn't work for my needs...
Try to start Outlook with the switch /cleanrules.
https://support.office.com/en-us/article/Command-line-switches-for-Microsoft-Office-products-079164CD-4EF5-4178-B235-441737DEB3A6#ID0EAABAAA=Outlook
https://support.office.com/en-us/article/Command-line-switches-for-Microsoft-Office-products-079164CD-4EF5-4178-B235-441737DEB3A6#ID0EAABAAA=Outlook
For what it's worth, cleaning the rules didn't solve the issue but I did figure it out. Outlook for Mac has a setting in Preferences | Categories for "Assign categories to messages from contacts". I had recently rebuilt my MacBook Pro from scratch and apparently I had disabled that setting at some point in the past, but I forgot to disable after the rebuild.
- Good to know, thanks for sharing!
