Forum Discussion
Vote for Outlook for iPhone without routing through third party servers
If you check the privacy policy of the Outlook for iPhone app you will see that emails, credentials and data is stored and processed by a third party company named acompli. They name it a MS company but why should MS not just use their own servers in their datacenters for mobile users?
Perhaps that now you ask yourself why we do not just use Echange connect through the native iPhone apps. As we had problems with a calendar in Office 365 I opened a supportcase and asked for help. MS wouldn´t investigate the problem as we use the iPhone´s native apps for mail, calendar etc. even though the problem must have been an issue related to permissions in the backend as I could see calendar details I shouldn´t see. They just closed the case because they only support Outlook and Outlook WebApp. WepApp doesn´t work properly in our environment. It just stops syncing after some days. So the only app we could use is Outloo for iPhone which doesn´t fit our needs for compliance.
Please vote for a compliant Outlook App for iPhone without third party. Thanks
https://office365.uservoice.com/forums/273494-outlook-and-calendar/suggestions/16267267-outlook-for-iphone-stop-routing-through-acompli
11 Replies
It doesnt look like you have been following the news lately :) Accompli has been aquired by MS and the move to MS servers is almost complete.
As for the native apps on iOS (or any other mobile OS for that matter), Microsoft cannot and will not support you on issues with those. It's simply out of their hands, the vendors are the ones that decide how to implement the ActiveSync protocol and any issues should be addressed by vendor's support. Few times we've actually seen Microsoft stepping in and making server-side changed to be used as a workaround until Apple devs fix their client, but that's an exception.
Thanks for that update. You are right, I didn´t follow these news. Do you have a link on that?
If the privacy policy will be changed we would be lucky and will be using the Outlook App.
I'd refer you to TonyRedmond's article on the matter: https://www.petri.com/outlook-ios-android-dumping-aws-q3
