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Gupje360's avatar
Gupje360
Copper Contributor
Oct 16, 2023

Signature auto enter when typing

Some of our users complaining when answering a mail or creating a new mail the signature automaticaly enters every letter they type. This does not happen every mail, so it is random. Even if I open the same mail again, one time it does other times it doesn't show op.

 

When they press enter or backspace its back to normal and the bug stays away for that specific mail. 

If you don't fix it and send it to the receiver its looks totaly normal. 

 

I have also already created a new signature because I thought it was an HTML problem, but the problem remains.

 

This is happing with version 16.0.16924.20054 and 16.0.16924.20042. i can't check older version because everyone is up to date.

 

  • burnit94's avatar
    burnit94
    Copper Contributor

    Hello, we also have the same problem.
    No problems with 16827.20122 (version 2309)

     

    Gupje360  Are you using a signature add-in?

    • Gupje360's avatar
      Gupje360
      Copper Contributor
      No we don't use a Add-in, they only thing we do is DisableRoamingSignaturesTemporaryToggle. Because signature roaming is hell with shared boxes.
      • burnit94's avatar
        burnit94
        Copper Contributor
        Ok. Have you already created a ticket with Microsoft Support?
  • acossette's avatar
    acossette
    Copper Contributor

    Gupje360 

    I have same issue here.

     

    Windows Server 2019

    Outlook version: 2310, build 16924.20124

     

    Someone has a solution?

     

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