Forum Discussion
ParLinderoth
May 20, 2019Steel Contributor
Show as conversation in shared mailbox
Hi, In Outlook online (O365) it is possible to open a shared mailbox and see the sent messages grouped together with the incoming messages in conversations. The same functionality is not availabl...
- May 20, 2019
ParLinderoth You didnt miss a setting - it's not possible in Outlook desktop because of the way search works in shared mailboxes. Instant search is limited to one folder at a time.
RuiBessa
Mar 23, 2022Copper Contributor
Thank you very much for the shared solution.
I tryed it on my organization but I am having some troubles.
I configured the share mail box account on the outlook to "default" and added as well the user e-mail but when I am fowarding e-mails or replying some from the share mail box account it get stuck on outbox and sometimes it goes to the sent items of the user personal account (i sent from the sharemail box) and on the outlook online they do not appear anywhere.
Thank you!
Mar 23, 2022
Is the shared box automapped to your address? That will cause problems if your account is also in the profile. Autopmapping needs to be disabled.