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0131ash's avatar
0131ash
Copper Contributor
Aug 24, 2021

Sent emails from shared mailbox

When in the shared mailbox sent folder I can't seem to customise a view that would show/table which user actually sent the email.

There must be a way to have this in a view somewhere, I have tried every option but with no luck

3 Replies

  • Victor_Ivanidze's avatar
    Victor_Ivanidze
    Bronze Contributor

    Hi 0131ash,

     

    try to do the following:

     View > Current View > View Settings > Columns > All Mail fields and select the "Changed By" field.  

    • 0131ash's avatar
      0131ash
      Copper Contributor
      That unfortunately doesn't work as it is only listing the shared mailbox name and not the individual staff name who sent the email from the shared mailbox

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