Forum Discussion
0131ash
Aug 24, 2021Copper Contributor
Sent emails from shared mailbox
When in the shared mailbox sent folder I can't seem to customise a view that would show/table which user actually sent the email.
There must be a way to have this in a view somewhere, I have tried every option but with no luck
There must be a way to have this in a view somewhere, I have tried every option but with no luck
3 Replies
- Victor_IvanidzeBronze Contributor
Hi 0131ash,
try to do the following:
View > Current View > View Settings > Columns > All Mail fields and select the "Changed By" field.
- 0131ashCopper ContributorThat unfortunately doesn't work as it is only listing the shared mailbox name and not the individual staff name who sent the email from the shared mailbox
- Victor_IvanidzeBronze Contributor