Forum Discussion
Mobile app Sub folder notifications
HiAli_az , you can try to use this tool: EmailInformer.
Thanks for the proposition Victor.
But this topic is about the outlook android app not the desktop app.
I'am surprised that this basic functionality is not in the app yet..I'am a developer and I know how this work, it's a shame that Microsoft implements their outlook application without thinking about having a notification for sub-folder new mails..
Hint for people that have the same issue and those who might end-up here:
The best solution I found currently is to use MS-flow app, I succeeded to have notifications with a delay of 15 minutes as it sychronizes every 15 min for outlook account and I think every 5 min for 365 email accounts.
Install it from the store then follow these steps:
- Create a new flow
- from the triggers list, pick when a new email comes v2 (there is a trigger for outlook and one for 365).
- hit login, it will ask you to login
- then add Notification from the action list
- you can choose what to show in the notification (I picked sender and body of email).
I have posted this workaround 2 years ago (Workaround in my comment in page 1) and since I've been getting notifications about more people complaining about the issue.
Sadly two years later I can tell you that this is still kind of the only valid workaround to get notified about an email in a subfolder.
- And for people who mention some workarounds on Outlook Desktop, please note that this topic is titled "Mobile app Sub folder notifications" (Mobile app).- Also to thewingpk please note that this topic is not about contacts at all.
Its about people who have made an outlook rule configured to deliver some emails to a certain folder.
Now these people are not being notified by the outlook app when there is a new email in the subfolder, therefore we have to constantly check our subfolders to see if we got any new emails. (yes its that basic 🙂 ).
Thanks- Ali_az
this actually worked
i used the new email comes "V3" (guess for 365 accounts)
told it to look at a specific folder (which i already had it route emails with my name or to me directly too)
and then told it to send a push notification.
from the few tests i did, it is nearly instant now i guess just quicker now after a year+
had 2 problems with it but figured them out.
1st problem i ran in to was with the "Power Automate" and logging in on my phone, the web page was fine and no issues there, just the phone. it required the M$ authenticator app but did not mention it just 'an error logging in' but never triggered failed log in attempts from what i could tell. resolved by setting up the app and then could get power auto working.
2nd was getting the notifications to actually do something (noise vibrate, etc) for when i have the phone sitting down. it would trigger silent notifications, which don't do anything. found a feature on my S10+ for notification reminders and now i get a noise 3 minutes later after i got the first notification. (also on android there is a notification reminder app that is nice as well. )
but after like 4 combined hours of playing it is working and good enough for what i need, thank you. Hi, thanks for the potential solution. Bumping this thread up as I am astonished that people raised this issue as early as 2015 and it has yet to be looked into in 2020. Why bother using rules creation if you aren't going to be notified properly, you end up missing out on important messages. Bunch of established features are all wasted because of lacking in one supplementary feature which happens to be the most basic and vital one.
Please outlook team, have a look at this thread please!
- Ali_az thanks for posting the work around. The Outlook app for Android is HORRENDOUS. How do they expect people to use this app. There is 0 customization to fit organization needs. My company has signature requirements and there is no way to have a HTML signature with text color, you're unable to search in a specific folder, the push notifications on anything other than the inbox is insanity. Fingers crossed they do work on this ASAP. I've setup the flow like you suggested but I haven't received any notification yet. I'm in 365 it should have been 5 minutes right?
- I have the same need and the same problem. What can I do to receive those mobile notifications for subfolders? This issue has not been resolved yet.
