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craig2020's avatar
craig2020
Copper Contributor
Aug 07, 2020

Problems accessing Outlook.com

I monitor multiple email accounts using Outlook 365.  Today Outlook 365 desktop began giving errors when launching.  I discovered it was due to my outlook.com email and problems went away when I dele...
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lynnepeirse's avatar
lynnepeirse
Copper Contributor
Aug 07, 2020

I got an error message this morning advising that I was off line - all attempts to rectify the issue have been unsuccessful, including rebooting, updating the software, deleting the email account and trying to reinstate it.  I can access emails via gmail  and on my phone but they are not syncing with my laptop.   I prefer outlook. Please advise solutions?

craig2020's avatar
craig2020
Copper Contributor
Aug 07, 2020

lynnepeirse  the things you describe apply to me as well, so we have the same issue.  hopefully someone can advise or it will clear up

  • lynnepeirse's avatar
    lynnepeirse
    Copper Contributor
    Aug 07, 2020
    Yes this has stumped me. I can usually trouble shoot things like this but I think this one is beyond me....
    • craig2020's avatar
      craig2020
      Copper Contributor
      Aug 07, 2020

      lynnepeirse thanks, I am glad i am not alone

      • craig2020's avatar
        craig2020
        Copper Contributor
        Aug 08, 2020

        craig2020 Disappointing that no one can provide an answer or solution.  further searches appear to indicate it may be a problem with a MS server, but that's kind of guess because I can't find anything recent.  

         

        I appear to be able to send emails from the affected account using outlook on my android phone, but am unable to receive emails.

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