Forum Discussion
Primary Account Deleted from desktop Outlook. Now can't add new job's email
This basically got me to the same spot in outlook as File->Account->Account settings. I can get my personal live account (same as hotmail) as the primary. But trying to add my new company still gets the following error (even though I see no reference to that email in Account Settings.
dude95
I had a similar issue. I had no visible email account for the removed email and I got an error when I tried to re-add the email account under File -> Add Account.
What I did was:
Go to File -> Office Account -> Switch Account -> Choose the old account(It was still accessible from here) -> Sign out -> Then re-add the account under File -> Add Account.
Hope this helps you and future readers.
JesperKa
I actioned both the suggestions above related to cleaning the credential register as well as change the office account but the issue persisted. I had to log into the old Microsoft Account (OWA), thankfully it was accessible and under My Apps section remove the Outlook and Calendar apps. It instantly fixed the issue. Thanks.
