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kanonkosmos's avatar
kanonkosmos
Iron Contributor
Mar 02, 2023

Outlook web Inbox button and others not working

As from today, the INBOX button or any other don't work; clicking on it won't take me back to the inbox view.

It only happens when I open an email or conversation of that particular folder and then want to return to the Inbox or that folder's view.

I have to click on another button, like DRAFTS, and then INBOX again to make it work.

It happens in both Chrome and Firefox, both with latest updates.

EDIT: As for 10 March the problem seems to be fixed.

66 Replies

  • JonCProf's avatar
    JonCProf
    Copper Contributor

    kanonkosmos 

     

    Similar problem here. It has happened on multiple browsers, on my work account and personal account. Selecting another file tends to get me out, then lets inbox be accessible, but that's not how the e-mail worked before.

    • ebinning-001's avatar
      ebinning-001
      Copper Contributor
      If you click on CLOSE, it will return to the Inbox. Then you will be able to delete or move to a folder. I've found also that you can go between Inbox and Favorites. Another inefficiency.
      • behrel99's avatar
        behrel99
        Copper Contributor
        A short fix is to click on "Junk" and then click on "inbox". In the meantime, I will try to fix this problem.

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