Forum Discussion
Outlook web Inbox button and others not working
As from today, the INBOX button or any other don't work; clicking on it won't take me back to the inbox view.
It only happens when I open an email or conversation of that particular folder and then want to return to the Inbox or that folder's view.
I have to click on another button, like DRAFTS, and then INBOX again to make it work.
It happens in both Chrome and Firefox, both with latest updates.
EDIT: As for 10 March the problem seems to be fixed.
- I have exactly the same issue.
Please fix MS!!!- A short fix is to click on "Junk" and then click on "inbox". In the meantime, I will try to fix this problem.
Same has happened here about the same time!
- Same issue and you can use the close button but that is mega unlogical and unproductive please fix the issue!
- as an addendum to my anti MS tirade below 🙂 I want to point out the fact that I clicked "Like" on Paul's comment and instead of liking his comment, it took me to a separate page that showed my all the people who "liked" his post. Instead I have to click the thumbs up icon to actually like it. Sure, you may say I'm just used to Google products, but it does seem like MS products are not as intuitive.
kanonkosmos (and fellow bug affectees)
As a short term fix, I have added my Inbox to my "favorites" tab within Outlook - this allows me to click between the "favorited" version and the actual Inbox - the bug doesn't seem to affect this and you can just switch orders from time to time.
Hope this helps until MS finds a solution!- I have the exact same issue. Since the beginning of March 2023, clicking on "inbox" of Outlook web while having an email opened, doesn't bring me back to the list of emails in the inbox. The only workaround is clicking on a different folder (e.g. drafts) and then back to inbox. Microsoft, you have added an UNNECESSARY EXTRA CLICK to a VERY FREQUENT operation!
- True. They could reduce another click if they added a feature from gmail which is the "Mark as unread" button inside an opened email. When you click it, it automatically takes you back to the inbox. You don't event need to click inbox. I've told them about this. not sure if they'll listen.
kanonkosmos Same issue in our company for all staff. It's a very annoying bug that reduces productivity.
Similar problem here. It has happened on multiple browsers, on my work account and personal account. Selecting another file tends to get me out, then lets inbox be accessible, but that's not how the e-mail worked before.
- If you click on CLOSE, it will return to the Inbox. Then you will be able to delete or move to a folder. I've found also that you can go between Inbox and Favorites. Another inefficiency.
- Same problem recently
