Forum Discussion

Andre_Bravo's avatar
Andre_Bravo
Copper Contributor
Feb 19, 2024

Outlook web app duplicating email text

Hi there,

 

When replying to or forwarding an email, Outlook (in Firefox) is duplicating the original text. Other than manually deleting the duplicated section, how can this be stopped please?

 

Many thanks,AB

 

 

1 Reply

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi Andre_Bravo,

    you can try these steps to resolve your issue:

    1. Clear your browser cache:
      browser cache can cause unexpected behavior in your Outlook on the Web.
    2. Try a different browser:
      as you mentioned the issue is occurring in Firefox, you could try using a different browser like Chrome or Edge to see if the problem persists.


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
    This will help others to find the correct solution easily. It also closes the item.


    If the post was useful in other ways, please consider giving it Like.


    Kindest regards,


    Leon Pavesic
    (LinkedIn)
    (Twitter)

Resources