Forum Discussion
Outlook Search not showing Recent Emails (December-2021)
Hi All,
The outlook search option stopped working properly after WIndows10 update.
The issue has happened after installing a security update from Windows (December 14, 2021—KB5008212).
I had tried re-building the Indexing but it was same. Once the issue started I had searched for the solutions and finally found that recent Windows update has created the issue. I had uninstalled that particular update and the search issue was fixed.
So let us know when the fix will be available for this bug?
381 Replies
- svitloCopper Contributor
VineeshKV88, I temporarily solved the issue via applying the workaround described on https://support.microsoft.com/en-us/office/outlook-search-not-showing-recent-emails-after-windows-update-kb5008212-cc5345cf-8007-403a-bb23-f3818653c2df
The issue was completely gone after I got the cumulative update https://support.microsoft.com/en-us/topic/january-11-2022-kb5009543-os-builds-19042-1466-19043-1466-and-19044-1466-b763552f-73bd-435a-b220-fc3e0bc9765b
- JovanGCopper Contributor
"The issue was completely gone after I got the cumulative update https://support.microsoft.com/en-us/topic/january-11-2022-kb5009543-os-builds-19042-1466-19043-1466-and-19044-1466-b763552f-73bd-435a-b220-fc3e0bc9765b"
Hello,
I have this update and still my Outlook won't show newer emails. 😞
Anyone please help. 🙂
- PaulGVCopper Contributormy pc got fixed with update KB5009467
- Gabe_Bratton
Microsoft
Hi All,
Here are some steps our Outlook Support Team pulled together for implementing the Known Issue Rollback.
- Download and Install the MSI file corresponding to the impacted Windows 10 version from (see links under Group Policy), https://docs.microsoft.com/en-us/windows/release-health/status-windows-10-21h2#2778msgdesc
- The successful install of the MSI file will lay down the ADMX and ADML files in the “C:\Windows\PolicyDefinitions” folder:
- Now Open the Local Group Policy Editor via Start->run->gpedit.msc
- Navigate to Local Computer Policy -> Administrative Templates -> KB 5007253 Issue 002 Rollback -> Windows 10, version 2004 20H2 and 21H1
Double Click on the policy Setting on the right labelled “KB####### Issue XXX Rollback”. This will open the policy and you should see the below screen
The default setting is “Not Configured”.
Change the value for the KB 5007253 Issue 002 Rollback policy to “Disabled" then click "OK" to disable the regression
- Reboot the device for the changes to take effect
- SBCmikeCopper Contributor
When do you think there will true fix for this issue? The workarounds being shown are a little daunting for some of users. Gabe_Bratton
- JohanCoBrass Contributor
This is being ongoing issues since November i for one can not understand why this bug cant be fixed i have done all recommended fixes and still i sit with a search in outlook that does not work properly, this in turn causes that i cant do my work for the business and my Boss is about to terminate my contract!?! i wonder if there is a law suite i can follow to hold Microsoft liable for this loss if i do get terminated.
- Ahmed3attaCopper Contributor
- Ahmed3attaCopper ContributorI have the same issue.
- pawmicCopper ContributorI have the same problem as all of you. I have to rebuild the Search Index every day so I can search the last emails. That's very annoying.
I will never understand how Microsoft miss this programming failures in widely used programs such as Outlook, and I understand even less how they take so long to solve it.
Please Microsoft solve it fast!!!! - jjcqatarCopper Contributor
is there any solution from any direction regarding the outlook mail search / indexing option. we have the same issues as well
- Ohboy108Copper Contributor
Another user posted this. Don't know if it works.
https://www.bleepingcomputer.com/news/microsoft/microsoft-fixes-outlook-search-issues-for-windows-10...don't know why this link doesn't work but see below... looks like the same link
- TiberiuMalceaCopper ContributorFor some reason, the above is not a good link.
Corect one:
https://www.bleepingcomputer.com/news/microsoft/microsoft-fixes-outlook-search-issues-for-windows-10-users/
Enjoy!
(Basically it is a normal win10 update process)
- Benjamin_Ng665Copper Contributor
Hi Vineesh,
I received an invite from Microsoft to upgrade to windows 11. I am also having the same problem as you. Outlook search is not showing recent emails.
Can you or anyone else tell me what to do?
Thanks.
ben
- andreasoc2350Copper Contributorafter reindex the email.. no more mail can find me .. disaster
- umuta06Copper Contributor
Hi,
Does this kir also works for https://support.microsoft.com/en-us/topic/december-14-2021-kb5008212-os-builds-19041-1415-19042-1415-19043-1415-and-19044-1415-b46200db-74c3-450e-b200-51013957312a ? I think not.
- sarkabixCopper ContributorWho can explain because I am lost. Do I need to install group policy KIR for computers that are joined to the domain? Or will every computer get the KIR automatically? How can I confirm that the computer got the KIR?
- Ted_Bearman519Copper ContributorFault still present on Outlook, so it is not fixed, and so presumably KB5008212 has still not been rolled back. I'm on the latest OS build 19044.1466.