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RealRedHair's avatar
RealRedHair
Copper Contributor
Feb 06, 2025

Outlook.live.com regular errors

Since a couple of weeks I get error when accessing Outlook.live.com. I'm logged in but the site reports either (1) that a request cannot be completed or (2) a new page comes up saying to refresh the application.

After some time the sites works again. There is no network problem since others sites work and I get a response from MS.

I removed cache and restarted system OSX and also tried other browser then Safari. But also there the same problem. Any suggestions are welcome.

 

 

5 Replies

  • RealRedHair's avatar
    RealRedHair
    Copper Contributor

    Hello Microsoft???

    Please reply to my question. Your online chat is very bad and does not help at all. Where is the support? How to get this solved?

  • GeoffBartlett's avatar
    GeoffBartlett
    Copper Contributor

    I am having the same issue. Outlook for web works OK for a while, then fails with the same messages as above. After that I can't reopen Outlook for a period of time. If I am writing an email when this happens, I later find multiple drafts of the email.

    • RealRedHair's avatar
      RealRedHair
      Copper Contributor

      If I use private window I do not have this problem; that suggests a problem with cookies and cache. When I remove those in the browser the problem persists. So no clue yet. Support by Microsoft is very poor even though I have Office 365 paid account.

      • GeoffBartlett's avatar
        GeoffBartlett
        Copper Contributor

        Thanks. I just discovered tonight that a private window works. I had already cleared my web data for all ms related domains. 
        I trust this issue will just disappear soon. 

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