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RealRedHair's avatar
RealRedHair
Copper Contributor
Feb 06, 2025

Outlook.live.com regular errors

Since a couple of weeks I get error when accessing Outlook.live.com. I'm logged in but the site reports either (1) that a request cannot be completed or (2) a new page comes up saying to refresh the ...
outlook on the web
GeoffBartlett's avatar
GeoffBartlett
Copper Contributor
Feb 10, 2025

I am having the same issue. Outlook for web works OK for a while, then fails with the same messages as above. After that I can't reopen Outlook for a period of time. If I am writing an email when this happens, I later find multiple drafts of the email.

  • RealRedHair's avatar
    RealRedHair
    Copper Contributor
    Feb 10, 2025

    If I use private window I do not have this problem; that suggests a problem with cookies and cache. When I remove those in the browser the problem persists. So no clue yet. Support by Microsoft is very poor even though I have Office 365 paid account.

    • GeoffBartlett's avatar
      GeoffBartlett
      Copper Contributor
      Feb 10, 2025

      Thanks. I just discovered tonight that a private window works. I had already cleared my web data for all ms related domains. 
      I trust this issue will just disappear soon. 

      • RealRedHair's avatar
        RealRedHair
        Copper Contributor
        Feb 10, 2025

        For me clearing web data ms does not solve the problem. Private windows works.

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