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m-v-r's avatar
m-v-r
Copper Contributor
May 02, 2019

Outlook for iOS: cannot load or send attachments

I am using the MS Outlook app on my iPhone and iPad.   Since about 2 weeks, I am unable to open any attachment (all file types are affected) and images embedded into emails are not shown. Furthermo...
office 365
Outlook for iOS
Adrien_P's avatar
Adrien_P
Copper Contributor
May 15, 2019

m-v-r, I am encountering the same issue, did you find a solution by any chance?

  • m-v-r's avatar
    m-v-r
    Copper Contributor
    May 15, 2019

    Adrien_P

    I have never heard of a solution.

     

    But with the latest update (version 3.23.0) 2 days ago, this has been solved and I am finally able to open attachments on iOS again. On the iPad I had to quit and reopen the app 2 or 3 times but now it works as well.

    • Moosajee_Dhorat's avatar
      Moosajee_Dhorat
      Copper Contributor
      Jun 16, 2021
      Thank you! I’ll give your method a try.
      • Texgeekboy's avatar
        Texgeekboy
        Copper Contributor
        Nov 08, 2021
        I too have this problem. As of this writing, I have an iPad Pro running the latest iPadOS 15 and have all Outlook app updates applied. I’m accessing email on an att.net imap server. I deleted the Outlook app and reinstalled it, no joy. During the reinstall it appeared that it remembered some stuff. I also deleted the email account several times and redefined it, no joy there either.
    • matthew_linx's avatar
      matthew_linx
      Copper Contributor
      Jul 29, 2019

      m-v-r  -> I'm on version 3.33.0 and this is still an issue with me. Not sure if it broke between 3.23.0 & 3.33.0, but I see a PGP signature attachment (which came across as S/MIME), but a PDF and two ICS attachments aren't showing on either iPhone or iPad Pro on iOs 12.3.1. I then updated my iPhone to 12.4 and still didn't see the attachments. 

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