Forum Discussion

Copper Contributor

May 02, 2019

Outlook for iOS: cannot load or send attachments

I am using the MS Outlook app on my iPhone and iPad. Since about 2 weeks, I am unable to open any attachment (all file types are affected) and images embedded into emails are not shown. Furthermo...

office 365

outlook for ios

Akshay_Mane

Iron Contributor

Nov 04, 2019

m-v-r

Does this happen with all of the attachments or only particular one ? What are those attachments except for PDF or Excel ( I assume that you have those apps installed as well )

Please do a test. Create a Word file on another device and send it to your account and try to open it on IOS.

Please share the results.

Regards,

Akshay

Mekadunc

Copper Contributor

Sep 09, 2020

Akshay_Mane

I am having the same issue. PDF, Word, JPEG files are all showing the error message shown in the previous thread. I am using an iPad with the Outlook app installed as my mail application. I am using it for my gmail account.

I have tried attaching from OneDrive, the file system on my iPad Pro, DropBox.

iPad 13.6.1

iPad Pro

Model number: MZAW2LL/A