Forum Discussion

  • AnthonyVLC's avatar
    AnthonyVLC
    Copper Contributor
    The Search on my Android device stopped working some 6 months ago. I have uninstalled and reinstalled the app, I have moved all my emails from all folders and then once I received a couple of new emails (2 to be precise) I tried to search for them but still get the message of No Results. I have tried all permutations of search but no luck.....any ideas?

    Thanks
    • terzogenito's avatar
      terzogenito
      Copper Contributor

      abinth744 - thanks. I found that the search only works when searching ALL mailboxes. But then you need to sort through a bigger list than necessary.

      • wendyconnect's avatar
        wendyconnect
        Copper Contributor
        Yes, it seems this is a shortcoming in the software. The workaround is to put in the search item click on the down arrow next to the home icon (looks like a house) and then hit 'all accounts' on the drop down menu. Then hit the search icon again. But it doesn't stay as a default - you have to do this every time.

Resources