Forum Discussion
Outlook for Android no longer grouping contact info...
If no one picks up this question here, you might be better served by posting this question in the Outlook Q&A Forum:
https://learn.microsoft.com/en-us/answers/tags/778/office-outlook
This presents your question to a much larger audience and gets you access to the Outlook Subject Matter Support Specialist who monitor that forum.
Hornblower409 - Thanks! I actually posted there first... I got a response from a bot, that gave me similar input that Copilot gave me; it didn't work... Someone commented today and suggesting contacting Microsoft support; I did that and after explaining the issue, was told i needed to contact the Outlook for Android group specifically (Haven't had a chance to do that, yet).
One new piece of advice i got though, from a separate copilot chat was to give the app unrestricted battery access. We'll see if that works