Forum Discussion

Iron Contributor

May 03, 2017

Outlook folders appearing empty (Office 365)

Hi, I have an odd issue with Outlook client connecting to Office 365. On setup of the client I've selected that all mail be cached on the PC. The sync happens and I can see the OST file is over...

Microsoft

May 03, 2017

You will have to use MFCMAPI to change the container class to IPF.Note for each folder that contains "invisible" emails. My guess is that those folders are having the container class set as IPF.Imap

Check this article for the steps to follow:

https://support.microsoft.com/en-us/help/3050475/you-can-t-view-mailbox-folders-on-an-exchange-activesync-or-outlook-client-after-an-imap-migration

Rob-CTL
Iron Contributor
May 03, 2017
Victor_Ungureanu thanks for the information, that fixed it. Since opening the thread I had worked out the issue was around IMAP but your info was the last piece of the puzzel I was missing.

Thanks!