Forum Discussion
Outlook Desktop - Working Hours and Locations not showing
My colleague showed me on her Outlook Calendar on desktop app (not New Outlook) that the Working Hours and Locations icons are now showing in her Calendar and Scheduling Assistant, but I cannot see the icons in my Calendar, though they have been set up in OWA and also show in Teams. We checked all our settings, addins, version number etc. and everything is identical. She has been able to see the icons since January. I've looked at online resources which all reference to New Outlook or OWA but not the Desktop application. Updates are run every 3-4 weeks so everything is up to date.
I'd appreciate any help or advice so that I can get it working if possible.
Thanks so much
Angie
Outlook for Microsoft 365 MSO (Version 2403 Build 16.0.17425.20176) 32-bit (Click to Run)
I am glad that you are happy about the WLH feature. I don't believe Classic Outlook users have all the wonderful features that WHL has to offer. After my investigation, I will clarify the following questions. Also, it could be that I don't have the updates in classic yet. Nevertheless, here is what I understand.
- I don't believe you can manage your work hours in Outlook Classic. You must change them in the New Outlook and web versions.
- The WHL icons will not appear on the Profile Cards for you or your team.
- In New Outlook & Web, I can change my location for a specific future date by clicking on the WLH icon in the drop-down menu from the calendar.
I am also looking into whether these functionalities are on the backlog. I will keep you up to date with my learnings.
/Teresa
#traccreations4e 5/20/2024
- We're also experiencing this on the latest x64 builds of the standard Outlook desktop client, and have not yet been able to resolve why it only affects some users. A full rebuild of the user's Outlook profile has not resolved it either. As the original poster stated, OWA works fantastically - but we're not yet ready to abandon the desktop client for the PWA install of OWA.
Windows Version:
Version 22H2 (OS Build 19045.4291)
Outlook Version:
Microsoft® Outlook® for Microsoft 365 MSO (Version 2404 Build 16.0.17531.20120) 64-bit My Outlook version is slightly different from yours. However, the work hours and location (WHL) icons are not displayed on my Outlook desktop. They are only visible in the New Outlook and web versions, the same as you.
- Microsoft® Outlook® for Microsoft 365 MSO (Version 2404 Build 16.0.17531.20120) 64-bit
Based on the roadmap details, Microsoft started rolling out WHL enhancements for New Outlook and Web versions in March 2024. I suspect the functionality was removed from the classic app, but I have not seen any supporting documentation.
I recommend that you report a bug to Microsoft by selecting View | Feedback | Report a problem.
Please keep us up to date on your additional learnings. I will do the same.
/Teresa
#traccreations4e 5/6/2024
Hi Teresa_Cyrus
Well some good news! This morning I returned from holiday and an Office update to find that Working Locations are now showing on my Outlook desktop client in the Scheduling Assistant and in the Calendar. There doesn't seem to be any reference to this as a feature update on the Release Notes though. Anyways, am I being weird for saying how happy I was to see this? I don't think I've been this happy to see a feature change for quite some time! Now, I REALLY don't want to be moving to the new Outlook desktop.
My new Outlook version information:
Thanks for all your help.
Angie
I am glad that you are happy about the WLH feature. I don't believe Classic Outlook users have all the wonderful features that WHL has to offer. After my investigation, I will clarify the following questions. Also, it could be that I don't have the updates in classic yet. Nevertheless, here is what I understand.
- I don't believe you can manage your work hours in Outlook Classic. You must change them in the New Outlook and web versions.
- The WHL icons will not appear on the Profile Cards for you or your team.
- In New Outlook & Web, I can change my location for a specific future date by clicking on the WLH icon in the drop-down menu from the calendar.
I am also looking into whether these functionalities are on the backlog. I will keep you up to date with my learnings.
/Teresa
#traccreations4e 5/20/2024
