Forum Discussion
Velectro
May 21, 2026Copper Contributor
Outlook Android “Sync Contacts” disabled for Microsoft 365 Business Standard tenant
I am the Microsoft 365 tenant administrator. Outlook and Authenticator work correctly on Android. The “Sync Contacts” toggle inside Outlook is disabled/greyed out. Native Exchange setup hangs on “...
Velectro
May 27, 2026Copper Contributor
Hi There, thanks a lot for your replies. Just to let you know it was the energy saving option. When disabled this option the contact sync was possible again. A bit hidden as connection I wish android make it more clear, took quite an effort to understand and solve.
11stararnie
Jun 24, 2026Copper Contributor
Hi, I am in the same predicament. Please explain where this option is? Thanks