Forum Discussion
Outlook Android “Sync Contacts” disabled for Microsoft 365 Business Standard tenant
I am the Microsoft 365 tenant administrator. Outlook and Authenticator work correctly on Android. The “Sync Contacts” toggle inside Outlook is disabled/greyed out. Native Exchange setup hangs on “...
If Sync Contacts is grayed out, try to verify if the Contacts access is granted in Android settings, for Outlook application and also verify if there is any policy enforced to stop sync.