Forum Discussion
Velectro
May 21, 2026Copper Contributor
Outlook Android “Sync Contacts” disabled for Microsoft 365 Business Standard tenant
I am the Microsoft 365 tenant administrator. Outlook and Authenticator work correctly on Android. The “Sync Contacts” toggle inside Outlook is disabled/greyed out. Native Exchange setup hangs on “...
May 24, 2026
Hi there, have you tested the account on another Android to see if you get the same results? Could be something snaggy with the Android. There is also can option in the Android in the contacts area of the phone to turn on synching for accounts (I believe).