Forum Discussion
Outlook account cannot change from Exchange on home PC using Office Pro 2024 LTSC
On a home PC I would change protocols on a mistake I did several years ago when I used Exchange instead of Outlook on my Office Outlook App. I have followed the basics in that i have went into account using File>Account>Remove, Closed down App, Restarted, then readded account. Bug reappeared in that it autodiscovered Exchange. I then manually selected the pictogram of the Outlook (could not explicitly say Do NOT use Exchange) but still goes to Exchange. Attempted this three times as this is par for the course, but it stubbornly went to Exchange. I went to ost and deleted temp files etc but no joy.
Does anyone have any insights into how to coax the client to use Outlook instead of Exchange to work with *@outlook.com?
Exchange is not an alternative application competing with Outlook here: Outlook is the client, and Exchange describes how it connects to your Outlook.com mailbox. Automatic setup choosing that connection is therefore not, by itself, a mistake or a bug. Removing and readding the account repeatedly can simply produce the same expected configuration. First identify the actual symptom you are trying to solve, such as missing mail, unwanted account sign-in or synchronization problems. If mail and calendar work, there is no reason to delete more OST files merely to change the account-type label. Microsoft also documents POP and IMAP settings for clients or workflows that specifically require them, but those are different connection methods, not an “Outlook protocol.” They should not be selected just to avoid the word Exchange. Keep the functioning account configuration and troubleshoot the concrete problem separately
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Exchange is not an alternative application competing with Outlook here: Outlook is the client, and Exchange describes how it connects to your Outlook.com mailbox. Automatic setup choosing that connection is therefore not, by itself, a mistake or a bug. Removing and readding the account repeatedly can simply produce the same expected configuration. First identify the actual symptom you are trying to solve, such as missing mail, unwanted account sign-in or synchronization problems. If mail and calendar work, there is no reason to delete more OST files merely to change the account-type label. Microsoft also documents POP and IMAP settings for clients or workflows that specifically require them, but those are different connection methods, not an “Outlook protocol.” They should not be selected just to avoid the word Exchange. Keep the functioning account configuration and troubleshoot the concrete problem separately
Thanks. If it isn't broke; don't fix it 😁
