Forum Discussion

SalB's avatar
SalB
Copper Contributor
Jun 26, 2025

Outlook 365 Can't find option to create Contact Group

I'm trying to create a list of external contacts to be able to send them group emails using Outlook 365. So, basically a distribution list for external users. I have all of the data on an Excel sheet and I've exported it as a CSV file. Now my issue is getting it imported into Outlook. I've done research and it looks like it's called a Contact Group. However, I can't find that option on my Outlook 365. I also can't find it on the desktop version. The only thing I see is the option to create a contact list. However, I don't have the same options as the instructions for creating a contact group. I'm using a Mac.

1 Reply

  • hi SalB, Mac Outlook is challenging to do any type of contacts management. Your best bet for this is to find a PC and then I can give you intructions that take 2 min to complete. I don't think you can do this on the Mac but maybe. My mac is not setup right now for me to test (will be in a few weeks). 

    I've tested in New Outlook/OWA and this does not work, so it might not work for the Mac as it's a skin as well of OWA. You could try using Mac contacts though? Otherwise let me know if you can get a PC to help with this.