Forum Discussion
Outlook 2016 frequently hangs
Hello Community,
I recently re-installed outlook 2016. since then it hangs most frequently. especially whenever i try to send emails (or) performing search in address book. Please help.
- It maybe worth running this tool https://diagnostics.outlook.com/#/ - it has sorted a few issues for some of our users.
Hello Tanya Denton,
I just tried running the tool and all i got is the below error message. after running the tool it says "outlook not installed on my system" when i have a problem with running outlook app? I am confused.
- Have you got an earlier version of Office installed on your machine? This may be the problem. Sorry but I can't help you on this one; someone else may be able to on here, if not google! (sorry BING!)
- Hello Tanya,
Thank you for the response. I’ll run through and revert accordingly.
