Forum Discussion
Syed Magdoom
Oct 08, 2018Copper Contributor
Outlook 2016 frequently hangs
Hello Community, I recently re-installed outlook 2016. since then it hangs most frequently. especially whenever i try to send emails (or) performing search in address book. Please help.
Tanya Denton
Oct 08, 2018Steel Contributor
It maybe worth running this tool https://diagnostics.outlook.com/#/ - it has sorted a few issues for some of our users.
- Syed MagdoomOct 09, 2018Copper Contributor
Hello Tanya Denton,
I just tried running the tool and all i got is the below error message. after running the tool it says "outlook not installed on my system" when i have a problem with running outlook app? I am confused.
- Tanya DentonOct 09, 2018Steel ContributorHave you got an earlier version of Office installed on your machine? This may be the problem. Sorry but I can't help you on this one; someone else may be able to on here, if not google! (sorry BING!)
- Syed MagdoomOct 09, 2018Copper Contributor
Thank you for the advice Tanya.
I am using Outlook version 1809. This i believe is the latest version as i downloaded and re-installed it only few days ago.
Anyway, once again thank you for your support in this matter. Let me "Bing" it (or) "Google" it. Hoping for a fix.
Thank you.
- Syed MagdoomOct 08, 2018Copper ContributorHello Tanya,
Thank you for the response. I’ll run through and revert accordingly.