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Outlook 2013: Disconnected after switching to Exchange 2019
Dear Community members, Recently the admins switched to Exchange 2019 and since then my Outlook 2013 stopped connecting to the Exchange server --- Outlook starts in the Disconnected state (the ...
- I solved the issue by adding TLS 1.2 support to Windows 7 following the instructions @
https://www.papaki.com/support/kb/article/how-can-i-enable-tls-v12-in-outlook-on-windows-7-2206.html
https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392
Hope this helps.
I am still fighting the issue...
I tried to log on to the Exchange server from iOS Mail application (on my iPhone) using the same Internet connection and it worked well.
Moreover, I successfully tried the same from the Mac OS Mail application on the computer of my spouse.
This means that the Internet connection doesn't cause the issue.
Any ideas about what may prevent Outlook 2016 to connect the Exchange server?
- I solved the issue by adding TLS 1.2 support to Windows 7 following the instructions @
https://www.papaki.com/support/kb/article/how-can-i-enable-tls-v12-in-outlook-on-windows-7-2206.html
https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392
Hope this helps.