Forum Discussion
Out of resources
I have a straightforward installation of Office 365 on Windows 11. Usually there's not much else running except Google Chrome and sometimes a large Excel workbook or small-ish Word douments or a photo editor.
6 months ago I started getting messages that Outlook had run out of shared resources and that I should close any messaging applications.
I wan't able to fix it that way and had to restart Windows to get Outlook going again.
Then the problem went away - I am not aware of any system or application changes around that time.
A week ago it came back again and now it forces me to do a restart every few hours, sometimes more often, which is a real pain.
How can I set about diagnosing the cause ?
The only relevant thing I have thought of is to check RAM usage but I always seem to have at least 7GB free out of 16GB in total.
The only clue I have is an odd thing - my Outlook syncs email from 4 email providers and I set one of the 4 inboxes to be the default to be open when Outlook opens. After the resource problem crops up, Outlook always defaults to one of the other email inboxes at startup.
When there isn't the resource problem, Outlook is behaving just fine.
Where should I start ?
2 Replies
Solved
I use CompanionLink to synchronise Outlook contacts and calendar with Google Chrome - it works very well.But . . . if its synch schedule is set to automatic it prevents the Outlook process from closing even though Outlook disappears from view. This seems to lie at the root of the issue I have been having.
Setting the CompanionLink synch to manual has sorted my problem.
A surprising additional clue - this only occurs when I have a large Excel workbook open. Any Excel workbook.
