Forum Discussion
Not Saving/Deleting Sent item
Hi,
I have setup a scanner to email the scanned document to user. However the sent documents is stored under the "sent" item in OWA. This leads to privacy concern.
Is there anyway to whether by mail rules or setting, to automatically delete the sent item; OR not saved in sent item every time a scan is make?
Thanks.
7 Replies
Depends on how exactly you have set up the device/relay, generally speaking if you're using the "client submission" method, that's the expected behavior. See this article for comparison between the different methods: https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-office-3#compare-the-options
You can simply stamp a retention tag on the Sent Items folder for said mailbox and have the items deleted periodically.
VasilMichev
Not sure whether i understand the link correctly. I did not use a connector/relay to setup the scanner.I just enter the O365 SMTP info with the user authentication. Is that the "client submission" method that you mentioned?
Thanks.Yup, you're effectively logging in as the user, thus messages go by default to the Sent Items folder.
