Forum Discussion
New problem adding mailboxes with personalized domain to Outlook with Microsoft 365 Family ?
Thank you Hornblower409
But that article only speak about configuring a custom domain. Mine is ok. My problem is that I can no more connect my personal domain to Outlook Classic (it was working, but for my new laptop it doesn't work).
Bertrand44
What is the "personal domain" email account you are trying to add to your Classic Outlook? Just the part after the "@". Do NOT reply with your entire email address.
- Bertrand44Apr 23, 2025Copper Contributor
It's my custom domain with my family name
- Hornblower409Apr 25, 2025Brass Contributor
Bertrand44
So your only problem is getting your Classic Outlook to connect to an hosted email service behind a private domain name? It has nothing to do with Microsoft 365 Family or anything else in the original post?
If so, I would suggest you post your question on https://answers.microsoft.com/en-us/outlook_com/forum
- Bertrand44Apr 30, 2025Copper Contributor
Hi
it's not a "classic other hosted email service". It's a Outlook Premium (now named Microsoft family, so including Office apps and mailbox and others tools). But it is used with a custom domain.
That's why I've replied to RonLewin post which is a problem with Office 365 Family accounts with personalized domains, that's exactly the same (even with hostname provider, like RonLewin, my domain is not hosted by godaddy)