Forum Discussion
New Outlook: "Changing the ImapRemoteServerInfo is not allowed" after host migration
Hi everyone! I've migrated my domain/mailbox from one IMAP host to another in May. It cannot be added to New Outlook for Windows — fails instantly with INVALID_CREDENTIALS INTERACTION_REQUIRED, even...
Can you share your email address or domain in a private message?
I'll then escalate it for you to the Outlook Team to reset the server-side link to your provider.
As an alternative, you can also open a support case by using a Microsoft Account.
we are facing the exact same issue
tried clearing cache, reset, repair, removed account, updated passwords, but this email doesn't work in new outlook though it displays data from old server at the time it was migrated.
mailto:email address removed for privacy reasons is what we're trying to fix