Forum Discussion
MatoBoost
Jul 02, 2026Copper Contributor
New Outlook: "Changing the ImapRemoteServerInfo is not allowed" after host migration
Hi everyone! I've migrated my domain/mailbox from one IMAP host to another in May. It cannot be added to New Outlook for Windows — fails instantly with INVALID_CREDENTIALS INTERACTION_REQUIRED, even...
Jul 03, 2026
Can you share your email address or domain in a private message?
I'll then escalate it for you to the Outlook Team to reset the server-side link to your provider.
As an alternative, you can also open a support case by using a Microsoft Account.
Helm123
Sep 03, 2026Copper Contributor
RobertSparnaaij I have the same issue. Can I send you the email address too?
- Sep 04, 2026
Helm123 I've already replied to your Private message and waiting for response to it there.