Forum Discussion
New Outlook: "Changing the ImapRemoteServerInfo is not allowed" after host migration
Can you share your email address or domain in a private message?
I'll then escalate it for you to the Outlook Team to reset the server-side link to your provider.
As an alternative, you can also open a support case by using a Microsoft Account.
we are facing the exact same issue
tried clearing cache, reset, repair, removed account, updated passwords, but this email doesn't work in new outlook though it displays data from old server at the time it was migrated.
mailto:email address removed for privacy reasons is what we're trying to fix
i have the same issue for two emails. i have been spending some time looking for a solution and found this thread.
RobertSparnaaij I have the same issue. Can I send you the email address too?
Helm123 I've already replied to your Private message and waiting for response to it there.
First of all, thank you for the answer!
I've actually tried to open a support case first, but I could only find live chat, which went catastrophically bad :D I was basically trying to do the escalation, but couldnt get anything.
I will send you details about the email in private, thank you.
