Forum Discussion
New Outlook: "Changing the ImapRemoteServerInfo is not allowed" after host migration
Hi everyone! I've migrated my domain/mailbox from one IMAP host to another in May. It cannot be added to New Outlook for Windows — fails instantly with INVALID_CREDENTIALS INTERACTION_REQUIRED, even...
Can you share your email address or domain in a private message?
I'll then escalate it for you to the Outlook Team to reset the server-side link to your provider.
As an alternative, you can also open a support case by using a Microsoft Account.
First of all, thank you for the answer!
I've actually tried to open a support case first, but I could only find live chat, which went catastrophically bad :D I was basically trying to do the escalation, but couldnt get anything.
I will send you details about the email in private, thank you.
