Forum Discussion
New Account is blocked
Hi everyone,
I wanted to create a new email address because I changed my lastname. Unfortunately, the process is being blocked due to alleged unusual activity. ?!
I’ve already tried using other devices and networks. The technical support agent cannot help me in the Chat.
Please help me.
Thanks...
2 Replies
- bey6yeutwCopper Contributor
Hi, I need to ask about it. Have you used some of your Microsoft emailboxes for higher than regular emails sending? For example, have you set it up in a backuping software for giving you notifications when backup was finished and that notification was sent from that emailbox to your another emailbox?
Regards
- Hornblower409Iron Contributor
Yasemin61 wrote:
I wanted to create a new email address because I changed my lastname.
Wouldn't just a new Alias be easier?
Yasemin61 wrote:
the process is being blocked due to alleged unusual activity. ?!
Ongoing problem for many people.
https://support.microsoft.com/en-us/accounts-billing/manage/account-creation-has-been-blocked
If all else fails, get a trusted friend or relative in another location to try and do the create for you. Make sure they put an "Email a code" 2nd verification on the account. You'll need it when you try to logon for the first time from a different location.