Forum Discussion
Yasemin61
Oct 02, 2026Copper Contributor
New Account is blocked
Hi everyone, I wanted to create a new email address because I changed my lastname. Unfortunately, the process is being blocked due to alleged unusual activity. ?! I’ve already tried using other dev...
Hornblower409
Oct 02, 2026Iron Contributor
Yasemin61 wrote:I wanted to create a new email address because I changed my lastname.
Wouldn't just a new Alias be easier?
Yasemin61 wrote:the process is being blocked due to alleged unusual activity. ?!
Ongoing problem for many people.
https://support.microsoft.com/en-us/accounts-billing/manage/account-creation-has-been-blocked
If all else fails, get a trusted friend or relative in another location to try and do the create for you. Make sure they put an "Email a code" 2nd verification on the account. You'll need it when you try to logon for the first time from a different location.