Forum Discussion
NickD_DG
Mar 27, 2024Copper Contributor
Mobile Outlook update (4.2411.0 iOS / 4.2410.0 Android)
Hello all, Does anyone know if something changed with the most updated version of Outlook for Android and iOS? The app would not authenticate no matter what I had entered. I had app config po...
- Mar 28, 2024We have also experienced this issue. What worked for us was the same change as you did.
"Once I changed the username (after troubleshooting for awhile) to email address and left the domain blank the app would authenticate. "
turki113077635
Apr 08, 2024Copper Contributor
yes I just ahad a user experience the issue today appears to be back again.
JayJayDoubleU
Apr 11, 2024Copper Contributor
It's back again for us too. This time instead of an authentication error our users are being prompted for their Microsoft accounts. We're on-prem, no cloud--they don't have MS accounts.