Forum Discussion
NickD_DG
Mar 27, 2024Copper Contributor
Mobile Outlook update (4.2411.0 iOS / 4.2410.0 Android)
Hello all, Does anyone know if something changed with the most updated version of Outlook for Android and iOS? The app would not authenticate no matter what I had entered. I had app config po...
- Mar 28, 2024We have also experienced this issue. What worked for us was the same change as you did.
"Once I changed the username (after troubleshooting for awhile) to email address and left the domain blank the app would authenticate. "
Terrymmd91
Apr 08, 2024Brass Contributor
Anyone else back to having this issue? Messing with the user name never worked for us, but it did start working for a few days but we are back to people unable to login. Looks like there are others in another thread having problems again too.
- turki113077635Apr 08, 2024Copper Contributoryes I just ahad a user experience the issue today appears to be back again.
- JayJayDoubleUApr 11, 2024Copper Contributor
It's back again for us too. This time instead of an authentication error our users are being prompted for their Microsoft accounts. We're on-prem, no cloud--they don't have MS accounts.